This is the VelaFi's Privacy Policy and explains the way that VelaFi collects, uses, shares, and protects users personal information. It applies when accessing or using our services through any electronic means, including our website and mobile application.

VelaFi is an international brand not bound to a single jurisdiction. It operates in accordance with the laws and regulations applicable in each jurisdiction where VelaFi operates.

VelaFi is committed to protecting the fundamental rights and privacy of its users and undertakes to process personal data lawfully, transparently, and securely.

Acceptance and Consent

By accessing or using our services, the user acknowledges and consents to the processing of their personal data in accordance with this Privacy Policy. The user declares that:

  1. They have the legal capacity in accordance with the laws of their country of residence;
  2. They have read, understood, and accepted these terms.
  3. They provide their consent by continuing to use our services.

Services Offered

VelaFi provides the following services to its users:

  1. Purchase and Sale of Virtual Assets: VelaFi allows its users to acquire and sell virtual assets through its platform, without providing custody of user's founds.
  2. Cross-Border Payments: VelaFi facilitates the sending and receiving of funds across different countries, acting as an intermediary with payment networks, financial providers, and partner entities.
  3. Collection Services on Behalf of Others (COBO): VelaFi enables its corporate clients to receive payments from third parties through a favorable channel, under duly regulated structures.
  4. Payment Services on Behalf of Others (POBO): Upon the instruction and authorization of its users, VelaFi makes payments to third parties on behalf of its clients.

VelaFi reserves the right to modify, expand, or limit the services offered.

Personal Information Collected

A) ****Information provided directly by the User: When registering or using our services, the User may provide: